FAQ's

To qualify for treatment at Mantra Aesthetics, individuals must meet the following criteria: they must be at least 15 years old and able to present government-issued identification upon request. Additionally, clients are required to sign a consent form before scheduling for medical clearance. A credit card is necessary to secure your appointment at the time of booking. Please note that Mantra Aesthetics Studio reserves the right to decline treatment at their discretion.

At Mantra Aesthetics, your punctuality is greatly appreciated to ensure we can dedicate the appropriate amount of time to your scheduled treatment or service. If you arrive more than 15 minutes late, we will need to reschedule your appointment. This policy helps us maintain the quality of our services and respect the time of all our clients. Please make sure to arrive on time so we can provide you with the best possible care.

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At Mantra Aesthetics, we strive to provide exceptional service to all our clients, and part of that commitment involves flexible and clear scheduling policies. If you need to reschedule or cancel your appointment, we kindly ask that you do so at least 24 hours in advance. This allows us to accommodate other clients who may be waiting for an appointment. Cancellations or rescheduling within less than 24 hours of the appointment may incur a $50 fee to cover the time reserved for you. We understand that emergencies happen, and we aim to be as accommodating as possible, but consistent adherence to this policy ensures we can maintain the highest level of service for all our valued clients. Thank you for your understanding and cooperation.

Yes, we do take after-hours or off-hours appointments on a case-by-case basis. Our goal is to accommodate our clients' needs to the best of our ability, and we understand that scheduling flexibility is important. If you have a specific request for an appointment outside of regular hours, please feel free to reach out to us, and we will do our best to arrange a suitable time for your appointment.

We are located in Virginia Beach, specifically the Red Mill Commons Shopping Center inside of the My Salon Suites (right next to Micheal's Art Store). Our Suite Number is 201. We look forward to welcoming you at our establishment.

Yes, our treatments at Mantra Aesthetics Studio are safe for skin of color. We are proficient in catering to the unique needs of diverse skin tones, ensuring that each client receives tailored treatments and personalized attention. Trust NP Erika to enhance your beauty and well-being in a welcoming and inclusive environment that understands and celebrates the beauty of every complexion.

We charge a $50 consultation fee, ensuring personalized, expert advice tailored to your cosmetic needs and goals. This initial investment leads to desired aesthetic results and maintains high care standards. Welcome to Mantra Aesthetics.

Before your visit, you'll get an email and text with a link to our electronic patient portal. Complete the required paperwork there. If unsure, search your email for "patient portal" and follow the instructions. This helps us to understand your medical history and provide top-quality care.

Yes, Mantra Aesthetics does offer promotional pricing and special deals on various treatments. We are committed to providing the latest and best treatment options for our clients and strive to keep our website and pricing information up-to-date. However, please be aware that prices, services, and products may change without notice. Additionally, special deals and discounts cannot be combined. If you qualify for multiple discounts, we will apply the one that offers the greatest benefit to you. For the most current promotions, please contact us directly.

Mantra Aesthetics does not provide refunds for services rendered. Prior to any treatment, we offer a consultation to discuss your realistic expectations and the specifics of the service, including potential follow-up visits. Our commitment is to ensure every client is completely satisfied with their experience, and we make every effort to achieve this through thorough pre-service discussions and post-service care.